Put a chat agent in front of a club's booking workflow
A builder made a booking helper for a padel club with two courts. A chat agent talks with customers and collects what they want, then hands that to an n8n workflow that already existed. The workflow does all the rules. It checks for clashes, gives out the first open court, handles new bookings, changes, and cancels, and saves it all to Google Sheets. The customer gets a booking number back. An earlier version let the model handle more of the rules, and it made things up. Keeping the chat and the rules apart made it reliable and easier to fix. Testing on a small model cost about $1 for some 150 good chats.
Tools used
- n8n
- Google Sheets
- GPT-4o mini
Sources (2)
- Original
- Found via