Give reps a shared catalog of governed sales agents with cost and trace logging

Monte Carlo built a GTM Hub so its sales and customer teams stop doing AI work in private chat windows. Each role gets its own home screen and triggers agents from the account in front of them: Account Research, Pre Call Prep, Cold Outreach drafts that a rep edits before sequencing, and an Account Health Audit that replaces hours of analysis. Underneath, a governance layer called Armada sits on Claude Managed Agents with single sign on, shared Salesforce, Gong and Slack connections and a logged trace for every run. Over 30 days the agents cost $251 across 323 runs, $0.78 each, and 29% of field staff used one, with 56% returning. One trace caught a run using twelve times its normal tokens; one added rule cut that 92%.